Draft for legal review. This list is current, but the page that commits us to it (the Data Processing Addendum) is awaiting legal review.
Subprocessors
Last updated November 2, 2026
These companies run parts of Hawk Aerie for us and may process Customer Data, including personal information, to do it. Each gets only what its part needs and is bound by written terms to protect it. We’ll tell each customer’s admins by email at least 30 days before adding or replacing one (Data Processing Addendum, Section 7).
Always used
| Company | What it does for Aerie | What it receives | Where |
|---|---|---|---|
| Supabase, Inc. | The database, sign-in and server functions | All Customer Data except files | United States (Oregon) |
| Cloudflare, Inc. | The website and web app, its server code, and storage for photos, videos, recordings and backups | Files, backups, and the requests passing through | Stored in North America; served from Cloudflare’s worldwide network |
| Resend, Inc. | The emails with sign-in codes and invitations | Name and email address | United States |
| Apple Inc. | Notifications to iPhones; Apple Maps (maps, address search, driving times); WeatherKit (forecasts) | Notification text and a device token; addresses, places and map areas; property locations (not your account) | United States |
| 650 Industries, Inc. (Expo) | Delivering notifications to the iPhone app, and its updates | Notification text and a device token | United States |
Used if you use the feature
| Company | What it does for Aerie | What it receives | Where |
|---|---|---|---|
| Anthropic, PBC | The AI helpers, Ask Aerie, and summaries and suggested tasks from recordings (Claude) | The text and records each request needs; never access codes | United States |
| Cloudflare, Inc. (Workers AI) | Writing out voice notes and recordings (speech to text) for Aerie Notes, with Deepgram’s Nova-3 or OpenAI’s open Whisper model run on Cloudflare’s own servers | Audio, and the names of the company’s properties, clients and team; not kept, not used to train AI | Cloudflare’s worldwide network |
| Stripe, Inc. | Payments, for companies that pay by card or bank account | The company’s billing contact, address, tax ID and payment details | United States |
| Intuit Inc. (QuickBooks) | Invoice drafts and time entries, if your company connects QuickBooks | Clients, services, hours and amounts sent as drafts | United States |
| CompanyCam, Inc. | Bringing your CompanyCam photos and projects into Aerie, if your company connects it | Requests made with your company’s CompanyCam key | United States |
Lookups that don’t receive your account
These public services answer map, address and weather questions. They receive only what the question needs (an address typed, a map area, a property’s location), never who is asking.
- OpenFreeMap and the US Geological Survey: map tiles
- komoot GmbH (Photon): address suggestions; Germany
- US Census Bureau: address lookups
- US National Weather Service: forecasts
Services you connect yourself
When a person connects their own Claude or ChatGPT account, or adds an Aerie calendar link to their calendar, that service receives what the person allows under its own terms with them. Those services aren’t our subprocessors. See the privacy policy.
Questions: privacy@hawkaerie.app.