Accessibility

Last updated October 30, 2026

We want everyone on a crew and in the office to be able to use Hawk Aerie, including people who use a screen reader, a keyboard, larger text or reduced motion.

The standard we aim for

Our goal is that the website and the web app meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and that the iPhone app follows Apple’s accessibility guidelines. We haven’t had an independent audit yet, so we don’t claim full conformance.

What we do

• Buttons and controls are at least 44 points to the touch and 40 pixels with a mouse, and their labels never wrap or get cut off.
• Text and controls meet AA colour contrast in light and dark mode.
• Every control has a name a screen reader can read (VoiceOver on the iPhone, and screen readers on the web), and the website works with a keyboard alone, with a visible focus ring.
• Aerie follows the device’s Reduce Motion and Reduce Transparency settings.
• Automated tests check these rules on every main screen at phone size, and on the website’s pages, before each release.

What we know isn’t there yet

• Maps and the photo markup tool are hard to use without sight; the same information (addresses, the order of stops, the task) is available as text.
• Some photos and videos your company adds have no text description.

Tell us

If something in Aerie is hard to use, email support@hawkaerie.app with “Accessibility” in the subject, and what you were trying to do. We’ll reply within two business days, and help you get the job done another way while we fix it.